ABOUT US...

We are based in Devon, in between the rolling hills of Newton Abbot, Totnes & Torquay, ideally situated next to the the New South Devon Link Road making for the best transport links in and out of South Devon.

Our new online design module is software that allows you the customer to design directly here on our website. Depending on the product you have chosen the software will allow you to choose a pre-defined template and adjust or make changes as you see fit or the software also allows you to create a new bespoke unique design from scratch. The facility to upload your own images and store them on our servers. You will be able to select elements such as fonts from a pre-defined list.

This software not only will streamline the design process it will allow you the customer to cut out the middle man designer. The software natively outputs a PDF file ready for use when printing with us.

Al designs created by you will automatically be saved for later use when returning.

We help your business by offering an efficient print portal with competitive pricing. This teamed up with the online design module streamlines the processes involved in purchasing print. Our level of customer service and turnaround times means you are always ahead of the competition in support and service.

PRODUCTS

There is no limit to the amount of items you can order with us, howeevr there is a limit to how many of each item you can order.

On all of our products the minimum and maximum quantity is listed. The reason for this is due to our printing methods and sheet sizes we only list our competitive volumes.

There are up to three options for supplying or designing and customizing a product. On every product page you are presented with these avialable options:

1. Custom Design: lets you create a bespoke design from scratch. Click it to open the design studio and use multiple tools to create your own design from a blank starting point

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images - use this option when supplying already designed - Print Ready Artwork (Also called Camera Ready)

3. Browse Design: If the product has pre-defined templates available for use, then select this option to choose from our pre-loaded templates. Work on them or customise them through our design studio.

The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m2 or simply g) and in the US system it is Pound (lb).

The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

We offer three main paper types in varying weights..

The first of this type is Gloss paper - a triple coated paper with a high sheen - the whitest paper point making it ideal for colour reproduction and vibrancy. This paper as it is triple coated with a gloss finish, provides a refraction of light and shows a highlight.

The second being Silk Paper - a coated paper that is slightly off-white - ideal for business documents or where the resulting finish is desired to be flat and smooth. Under a microscope silk paper has 'ridges' that soak up the light and therefore no refraction occurs.

The third being Matt Paper or often referred to as Uncoated or Bond - This finish of paper has no coating at all, has a high white starting point. As the paper is not coated, offset printing (wet ink) can dry back into the paper making the print appear duller. Digital printing uses toner and is fused on top of the paper, so although the colors are still vibrant the white areas of the print have no coating. This paper is used as standard for items such as letterheads and compliment slips.

All of our paper is sourced and purchased from FSC accredited suppliers.

DELIVERY

We offer a free delivery service for all orders over £175.00 before VAT. For all orders under this value we charge a £9.95 delivery fee regardless of weight for mainland UK deliveries.

For remote and over-water areas there is a surcharge added to your delivery. FInal price for delivery will always be shown at the shopping cart and checkout stage once you have selected your delivery location.

We use the DPD next day delivery network to fulfill all of our deliveries. We have found these to offer the best all round service, not only including looking after your parcels during transit but also offereing the best tracking method available

Every order has delivery tracking where you are given the name of the driver, shown his current route and you are given your delivery time to within the hour!!

PRINTING

All printing here is printed in CMYK. We do not print in RGB.

Any files that you use in your designs or any artwork submitted to us in RGB colour spaces will be automatically converted to the CMYK colour space for effective printing.

RGB colours are for screen application only and there are colours in the RGB spectrum that CMYK cannot reach - this is why your designs in RGB will come out slightly different when printed.

CMYK will reduce the brightness of your RGB files by around 10% - the best workaround to this colur change is to create your artwork in CMYK or convert your images to this format.

Our online design module is setup to work in CMYK as standard and wil convert any RGB file used within it.

 

Resolution refers to the quality of the file you are going to print. we always recommend yoru files to be at 300dpi of their intended print size.

All professional software will output a PDF file at this high quality resolution however if the images you are using in your documents ARE NOT set at 300dpi before you put them in then they will not magically then become 300dpi when you output your files...

Certain software will not output your files as high res 300dpi, for instance Microsoft Power Point is a screen only application and not recommended to be used as a print application.

If you are in any doubt contact us here for advice, or send us a file so that we can check the quality of the file you are looking to print. If you hae any hesitation in the quality you want to print, then we always recommed selecting a printed proof where available to ensure you are happy with the final outcome.

We print with both Offset (traditional lithographic) printing and Digital printing. We term ourself as a 'digital printer' as our Offset machinery has Direct Imaging technology. This means we image direct to the printing presses negating the need for the traditional plate making methods and the chemical processes associated with these traditional methods..

This makes us very environmentally freindly with a very low carbon footprint. Our offset press also runs without a water feed (most offset printing presses have a direct constant water feed) and with vegetable based toners is one of the most ecological printing pressess on the planet.

Our digital prinitng quipment are xerographic units, we run multiple machines that can handle short to high run print on demand providing near offset printing quality. By running multiple machines we guarantee a 99% uptime which means we do not let our customers down.

PRICING

All prices on this website are plus VAT at the current chargable rate unless the product is VAT exempt. To get a fina VAT price for any item, simply add your items to the shopping cart - here you will see the final price you will be paying for your items. ANy delivery charges will also be shown at the shopping cart and checkout stage.

Our dynamic price calculation system allows you to configure each product and see the pre-VAT price right on the product page before adding to the shopping cart or checkout stages.